1. You will always get high-quality, custom-made world class design from our professional designers.
2. You will get an update on your task/order within 1-2 business days.
3. You can request as many revisions as you want and will always receive the editable source files.
4. Encounter a problem? No worries, our customer success will get on it right away.
Please be as clear as possible when filling out the task/order brief. Also, references are awesome (even if we borrow some ideas from your competitors!) Do give us links of the kind of styles or colours that you like. Don’t be afraid to tell the designers what you really want, be clear and constantly communicate.
Give honest and clear feedback. Most of the time we will be able to help you out. We are humans, not design robots that work on your designs 24/7. Design is not an exact science.
Finally give it time, the longer the working relationship, the better the results.